Employee spotlight Here’s how Twilions are taking action Advocating for racial Responding to local Giving back as a equity and justice community needs volunteer crisis during COVID-19 counselor UX researcher Analytics manager Senior account Danielle Green Aaron Lim picks executive shares her read- up to-go orders for Christina Kopka aloud book for delivery to family volunteers as a Juneteenth. and friends. crisis counselor for Crisis Text Line. The Black Twilions ERG partnered with Twilio.org to lead In the early days of the COVID-19 pandemic, Aaron Lim, Christina Kopka, strategic account executive, a racial equity and justice fundraising campaign. They marketing analytics manager, supported his favorite San volunteers as a crisis counselor with Crisis paired this with a Juneteenth volunteer opportunity Francisco Chinatown restaurants and personally delivered Text Line, an organization that offers free and where Twilions read stories written by or featuring take-out orders to friends and family—more than 70 orders in confidential mental health support via SMS. underrepresented characters. The stories were shared one weekend—for free! He realized this was picking up more Christina believes that everyone deserves space with school districts near our offices. 700 Twilions “steam than a hot pork bun,” so he started a fundraiser via a to be soft and human, and Crisis Text Line participated in the campaign, raising more than $258,000 Facebook campaign that raised more than $26,000 for the provides that space when it’s needed most. for the NAACP Legal Defense Fund and the Center for Chinatown Community Development Center. Aaron encouraged Volunteering as a crisis counselor has helped her Policing Equity, and Twilions submitted 89 virtual read Twilions to match their donations using WePledge 1% benefits grow in compassion and empathy for others. In alouds for the Juneteenth volunteer opportunity. and raised an additional $6,500 for the organization. 2020, Christina logged 60+ volunteer hours!