The CDC names contact tracing as a vital part tracing needs of roughly 156 million people, lower-risk contacts. And they can follow up of a multi-pronged approach to responding or nearly half the United States population. with patients and contacts via Twilio’s channel to COVID-19, essential for lowering mortality APIs for SMS, email, and voice recordings to and slowing the spread of the virus. Twilio Flex is a natural fit for the contact tracing monitor the spread of the virus, recovery rate, workflow. Contact tracers can trigger an SMS and how many contacts have gotten sick. In 2020, Twilio worked with 28 cities, states, alert from Twilio Flex with survey questions and universities to launch contact tracing or link to a secure web portal, where patients Twilio is committed to supporting public initiatives, including New York City, the City can self-report contacts on their own. They health departments in their continued contact of Philadelphia, and Illinois. These projects can trigger an SMS alert, email, or voice tracing and vaccine distribution efforts. have the potential to address the contact recording to share educational materials to Impact Spotlight Slowing the spread of the virus Twilio powers contact tracing communications for nearly half of U.S. population