Impact Area 02 Organizing movements for change communications technology has been vital in As a result, our grantees engaged 10.5 million 2020 was a catalytic year for political and connecting people and inspiring action. Our impact underrepresented voters, sent 65 million texts and social movements. In the U.S., the Black Lives partners use Twilio to organize people at scale 37 million emails providing election information, Inspiring Matter movement gained historic momentum, and empower people to advocate for causes that and protected voter registration data for more and the country held an election that resulted matter to them. In 2020, Twilio.org worked with than 120 million voters. Many organizations driving action in record voter turnout. Around the world, 735 civic engagement and action organizations voter turnout and education also used Twilio’s growing calls for democracy, racial justice, and platform to transition in-person organizing to digital action against climate change reverberated in Getting out the vote in channels, helping to inspire record participation. To Our Goal: the streets and the halls of governments, and marginalized communities engage U.S. employees in the democratic process, Empower people to increasingly, technology companies are being To support a free and fair election in the U.S., we Twilio ran an internal campaign and co-published held accountable for the role we have to play in granted a total of $500,000 to 5 organizations the Get Out the Vote Playbook—a Pledge 1% take action to change ensuring a fair and sustainable future for all. working to get out the vote, educate voters, peer-to-peer action guide—with PagerDuty. the world for good and prevent and address voter suppression in Community organizing is about inspiring people historically marginalized communities—including to take action. With the pandemic removing Black Voters Matter Fund, Democracy Works, most in-person opportunities for organizing, Protect Democracy, MomsRising and Woke Vote. 735 impact organizations using Twilio technology to empower people to take action $1.5M distributed to 20 organizations through the Impact Fund

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